Nexus Communications Support and Help Desk

The most frequent causes are that your DND (Do Not Disturb) or Call Forwarding is enabled. Check the display on your phone for the DND icon. If you se...

. Simply unplug your phone from the electrical outlet or data jack.  Once the phone powers down completely, plug it back in and wait for it to power up.

If you just want to change the voice mail password and not delete any old mail or prompts, log into portal.star2star.com and select Configuration.  Then se...

Star2Star handles 800 (toll-free) numbers the same way as traditional phone systems. If you have an existing toll-free number we can port it to Star2Star. I...

When any user extension details are first added to the Star2Star system a welcome email is automatically sent using the users email address as entered into...

Access the Star2Star web portal Click the Individual Phone Settings link to access settings for the relevant phone. Click the Voicemail link. Set the opti...