Setup, Features and Configuration

How To :: Park A Call on Polycom VVX Phones
. Follow these steps to park an existing call and answer another call:     With a call active on your phone     New call arrives (incoming call pop ap...
Tue, May 15, 2018 at 1:16 PM
How To :: Enable/Disable DND (do not disturb)?
Do Not Disturb allows for calls to be sent directly to voicemail. This feature is useful when a user does not want their phone to ring. Enable (disable ...
Tue, May 15, 2018 at 8:09 PM
How To :: Place a Call on Hold
1. Once the call is establish, the hold soft-key will appear on the phone 2. Press the hold icon to place to call on hold 3. Press resume to take the call...
Thu, Jan 25, 2018 at 1:50 PM
How To :: Enable/Disable Call Forwarding
Enable: Press Forward from Home or Lines view. Select forwarding type to enable. Type a forwarding number. Press Enable. Disable: Press Forward from Home ...
Tue, May 15, 2018 at 12:41 AM
How To :: Blind Transfer A Call
A blind transfer allows you to send a call to an extension or phone number without speaking to the person or confirming the availability of the receiving p...
Fri, Jan 26, 2018 at 11:45 AM
Edit/Reset Voicemail Box Extensions
. If you just want to change the voice mail password and not delete any old mail or prompts, log into portal.star2star.com and select Configuration.  The...
Tue, May 15, 2018 at 8:12 PM
Setup :: Call Forwarding
1. Press the forward soft-key 2. Select one of the forwarding options by pressing up and down on the navigation pad     a. Call Forward Always: This will...
Tue, May 15, 2018 at 8:12 PM
Setting Advanced Scheduler for Incoming Call Routing
.PDF Attached
Tue, May 15, 2018 at 8:18 PM
Automated Attendants Configuration
.
Tue, May 15, 2018 at 1:28 PM
Find-Me / Follow-Me
. Log into portal.star2star.com and go to the individual phones settings for the users phone you are configuring. Click on the Find Me/Follow Me link and ...
Tue, May 15, 2018 at 8:21 PM